We want you to feel confident in every purchase from AIM Luxury Timepieces. If you are not completely satisfied, we’re here to help.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on eligible purchases. Returns must be initiated within 30 days of delivery.
Return Conditions
To be eligible for a return, the timepiece must:
- Be returned in the same condition as received
- Show no signs of wear, damage, or alteration
- Include all original packaging, accessories, and documentation
Any item that shows signs of wear or has been altered may not be eligible for a refund.
Refunds
Once your return is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed back to the original payment method within a reasonable timeframe.
Shipping
Orders typically ship within 2–3 business days. Original shipping costs are non-refundable unless otherwise stated. Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.
Non-Returnable Items
Certain items may be non-returnable, including final sale items or customized orders. Please contact us before purchasing if you have questions.
How to Start a Return
To initiate a return, please contact us with your order number and reason for return:
AIM Luxury Timepieces
Wausau, WI 54474, United States
Phone: +1 (715) 803-8077
Email: aimluxtime@gmail.com